611 Reviews Found
Business Response
We're happy to hear it, Angie Mchenry! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Everyone is pleasant and professional. I will be bringing my other car there (purchased elsewhere) for service.
Lori E.
LORAIN
Business Response
Hello, we are glad we could help! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Always have a great experience. Team listens well, accommodating and thorough. A great job.
Chris L.
VERMILION
Business Response
We're happy to hear it, Chris Laughlin! Please let us know if there's anything else we can do for you!
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Business Response
Hi John W Janoch, thank you for your kind words about our service team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Good friendly service very professional and very satisfied with my purchase.I would recommend them to my friends or family
Ronald S.
LORAIN
Business Response
We really appreciate your feedback, Ronald Stoyka! Thank you so much for recommending our dealership!
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Confirmed Sales Customer
The crew at Pat O’Briens did a great job. I feel like I got a good deal and would recommend them to others.
Robert D.
VERMILION
Business Response
We're happy to hear it, Robert Doughty! Thank you so much for recommending our dealership!
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Confirmed Sales Customer
Best service ever,special thanks to Megan,Chuck,Drew,and Storm, Best experience buying a vehicle, I'm sure Mr. O'Brien is proud to have you guys on his team,thank you!!!
Jeffrey L.
SANDUSKY
Business Response
Thank you for choosing Vermilion - Pat O'Brien Chevrolet as your first choice for all your automotive needs!
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Confirmed Service Customer
I arrived a half hour early and was taken right in, I sat down in the waiting room and instantly got a text from someone named Megan and it said I will keep you informed on the progress of your oil change and never heard from her again until they were ready to wash it. After almost 2.5 hours later she came and told me my car was done now mind you the whole backend was not washed. I asked her for some assistance because I messed up my seat and mirror memory. She tried to help me with it but couldn't get. So I said I have been here long enough and just wanted to go. I asked why it took so long and she said there were only 4 techs. Whatever that is supposed to mean.
Gail N.
NEW LONDON
Business Response
Hi, we regret to hear that you had this experience with us. Please, don't hesitate to give us a call at (888) 392-1095 to discuss this further so we can come to a resolution together. Thank you.
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Confirmed Service Customer
I was greeted right away at the service dept. and checked in less then ten minutes. Received a call when service was complete and had no wait when picking up the car. The service was done at no charge and the service representative was very professional and friendly. I will return for future auto needs.
Boyd V.
HURON
Business Response
Hi Boyd Vance, thank you for your kind words about our service team! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Spent almost $3800.00 on repairs suggested by the Pat O’Brien employee.... I trust him...
David B.
VERMILION
Business Response
We really appreciate your feedback, David Basinski! Please let us know if there's anything else we can do for you!
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Business Response
We're happy to hear it, Timothy D Gallion! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
This was a routine service of oil change, tire rotation, and safety check. I had the car back in only approximately 45 minutes. The only negative thing was a less than good car wash. The roof was not touched.
Richard H.
AMHERST
Business Response
Hi Richard W Harris, thank you for your kind words about our service team! Please let us know if there's anything else we can do for you!
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Business Response
We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi Christopher E Zsebik, thank you so much for this wonderful response! We appreciate your kind words.
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Confirmed Service Customer
Outstanding experience. Fast service great people.
Myrtle R.
VERMILION
Business Response
Hi Myrtle L Russell, thank you for your great review! Please let us know if there's anything else we can do for you!
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Confirmed Sales Customer
always comfortable at the dealership, with the people and the atmosphere in the dealership. Staff is always helpful, professional and they don't pressure me.
Robert R.
SANDUSKY
Business Response
We want all our clients to have a comfortable and stress-free experience with us! If there's anything additional we can do to help you out, just let us know!
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Business Response
Hello, we are glad we could help! Please let us know if there's anything else we can do for you!
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Confirmed Service Customer
Clean dealership and very friendly, helpful staff.
Lester P.
SANDUSKY
Business Response
We really appreciate your feedback, Lester A Peters! Please let us know if there's anything else we can do for you!
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Business Response
We're happy to hear it, Wilson Jenkins! If there's anything additional we can do to help you out, just let us know!
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Business Response
Hi William Kyle, thank you for your kind words about our sales team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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At Vermilion - Pat O'Brien Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.