KEEP IN MIND I PURCHASED THE VEHICLE FROM YOU. Change Thermostat and plastic housing, $1100. Went to an independent certified mechanic and got it done for $186, including 2 new gallons of radiator coolant. I don't know how you can justify this price.
Upon review of the repair order we see that the quote to replace the thermostat & housing with the GM parts and straight book time was $457 but as per GM bulletin PIP5300 you were also quoted $558 for the replacement of the coolant outlet because debris can remain in the outlet and cause premature failure of the new thermostat. While we hope that your problem doesn't return and that the mechanic did a good job for you, our technicians will always follow the manufacturer's recommendations when quoting a repair. As one of our customers we are sure that you can appreciate us wanting to do the repair correctly the first time.
Very pleasent, and not being over bearing. Gave me what I wanted without a big hassle. I enjoyed it. My husband was very pleased too. That is saying something. Jerry was the best car salesman I have ever dealt with and he understood what I wanted. Mary Ann Denger
Mark Landreth handled all of my problems like he always does. He is an outstanding asset to your organization. I have dealt with him over ten years and he is one of the best service people I have had. He has always given 110 percent effort.
As usual, the service people are wonderful. I marked you down because many of your employees were not wearing masks despite the governor���s mandate to do so in all inside spaces other than residences. That was put into effect on July 29th, and to my knowledge, it has not been modified.
Joshua was great, as well as Lisa and the environment at the dealer was the best set up I have seen so far. Loved the open seating so it didn���t feel like an intimidating office. Everyone seemed light hearted and easy going. Joshua was great to speak with and made it an easy process to understand pricing, taxes and to purchase the vehicle. Felt I was treated with honesty. The upfront pricing made it simple to know how much I was going to pay for the vehicle without hidden extra fees thrown in there. I had been to several dealerships before this and talked with people on the phone, and over email with mostly negative taste in my mouth except for this one. Joshua was great. Everything was done quickly and smoothly and was so enjoyable. I would come back again and recommend them to others. No dealership games or pressure to make a decision, or sales tactics. Just presented me with information and pricing and I made a decision. I wish all dealerships were like this.
My car wife���s car was stalling out. I contacted the dealership and spoke to Megan. She was terrific. She got me in to have the tech mechanics look at it and they found what was causing the stalling. Fortunately the part was available and I was taken care of right away. I was out in about an hour. The staff at Pat O���Brien in Vermilion are just great to work with. Always friendly and willing to help.
At Vermilion - Pat O'Brien Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.