658 Reviews Found
Confirmed Service Customer
I was greeted immediately upon arrival, they took the car right back, advised me on some other items that needed replacement, kept me updated on the status and got my washed and serviced in quick order. The entire experience at the dealership was great. Price, speed, and friendly atmosphere - can't ask for more.
Robert T.
AMHERST
Business Response
We're glad everything was completed quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vermilion - Pat O'Brien Chevrolet!
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Confirmed Service Customer
I am very pleased with the sales and service this dealership provides!
Amber W.
VERMILION
Business Response
Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I did not get any service work done on this date. No idea why I got this request.
Perry H.
WAKEMAN
Business Response
Hi there, thank you! We hope to see you soon!
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Business Response
Wow, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out!
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Confirmed Service Customer
My appointment was for 11:00. MY CAR WAS FINALLY COMPLETED AT 2:00. When I mentioned that 3 hours was an awful long tome to have to wait for the car to be checked out, I was told that that they had to wait for a bay to open up before they could start to cheek my car out. I thought that the whole idea of having an appointment at 11:00 was so that that would be the time that work on my car would-be started! I was not late for my appointment! I was not at all happy to have to have waited all that time to get my car. As far as the repair is concerned, my car engine still sounds as noisy as when I had brought it in, so I am not happy about that either.
Sean M.
LYNDHURST
Business Response
Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please reach out to us at (888) 392-1095 to speak to our manager directly.
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Confirmed Service Customer
Prompt and friendly service. Top notch! You would have to go a great length to beat Pat O'Brien
Danny D.
VERMILION
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi, we really appreciate your positive review! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
The staff always go over and above to provide excellent service.
Anissa P.
VERMILION
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
easy in easy out, and very friendly staff, not sure what could have made it any better of an experience.
Michael B.
ELYRIA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
Mark Landreth should be on the Pat O’Brien all star team. He faced a very difficult diagnostic problem with my 2014 Corvette. He addressed this problem in a professional, calm,methodical, and determined way resulting in a complete, 100% resolution of the problem. I give Mark a full 5 star rating. The dealership should be very proud to have him on their team.
Roger C.
VERMILION
Business Response
Hi there, thank you for taking the time to leave a review for us at Vermilion - Pat O'Brien Chevrolet. We're happy we could meet your expectations!
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Business Response
Thank you for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Hi, thank you so much for your high rating. We do hope we can be of assistance in the future. Take care!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Confirmed Service Customer
The staff was all very friendly and helpful!
Julie H.
VERMILION
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vermilion - Pat O'Brien Chevrolet! Thank you again for the great review!
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Confirmed Service Customer
We called on Thursday, July 12 to set an appointment for Friday, July 13 at 8:30 am for an oil change appointment. I arrived 10 minutes early, and still took 11/2 hours for oil change and tire rotation. I think this is excessive, when a return customer sets an appointment with your service department, for just these 2 items.
Bob O.
VERMILION
Business Response
Hi, thank you so much for the positive review! We can't wait to see you again, have a great day.
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Confirmed Service Customer
I have never had an issue with my car that couldn't be fixed or taken care of at your dealership. I travel a lot back and forth between BG and home as I go to college at BGSU. Mark and the rest of the staff are kind, courteous​ and professional. I always recommend Pat O'Brien to people
Anne A.
LORAIN
Business Response
Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!
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Business Response
Hello, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
We deal with Jerry Kyle who we have worked with since 1995 when he owned his own dealership. Always feel full of trust with him.
Robert B.
VERMILION
Business Response
We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
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At Vermilion - Pat O'Brien Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.