Customer Reviews

I am very happy with my new Trax.

It was great!

I scheduled to have my car detailed at the collision center. It also needed an oil change and some wheel repair completed. Frank took care of scheduling at the dealership and assuring everything was completed on time. Thanks

Very courteous. Explain every well.what they did.

Appointment was at 1030. Didn't take truck in till almost 11. Said it would be done in 1hour. Took longer. Wash job not good. Got email next day saying appointment was missed that we needed to make another??????

Great experience, very helpful.

I am a Pat O'Brien Chevrolet customer for life. I love that it is a big dealership with a small town feel. When I walk through the door (always graciously held open by a salesperson) the staff knows who I am. I love that I have my very own service department person in Mark Landreth. I love my current salesperson Chuck Thomas who treats all of his clients with care, efficiency and who shows a genuine interest in people as opposed to just the bottom line. I have sent friends to Pat O'Brien to buy their vehicles. I successfully urged my husband away from Jeeps and toward the personalized service at Pat O'Brien. (He bought an Equinox this past year). My daughter's family abandoned Ford products to work with Jerry Kyle (another stellar salesperson) at Pat O'Brien. In short, I not only definitely would, but also already have, recommended Pat O'Brien to others .... and I plan to never leave!

every thing was great

They are always so pleasant and helpful. My car was taken care of quickly and the waiting area is very clean

Josh was our primary Salesman, he was outstanding, caring, detailed oriented and completely focus on us making the right choices during the entire process. Cant say enough about the entire staff at Pat-Vermillion, best car buying experience I have ever had, look forward to many more returns to this dealership in the future.

Waited 2 hr.s for my car to have a roof molding installed and to check out a wheel bearing noise! As a 25yr Auto Tech I find that completely unacceptable. With 37,000 miles this is by far the worst vehicle I have ever owned! Drive line vibrations from day 1. While waiting in the waiting area I noticed several "mechanics" (as a true Technician they are not) were less than enthusiastic about getting work done quickly. So in a nut shell, keep up the good work of sending work to all the independent shops.

The staff was very helpful

Mark Stallard in the service department, goes above and beyond in providing good customer service, and that alone will bring me back to that dealership every time. He should be commended!

The waiting area is a wonderful change from other dealerships. My last waiting room was a windowless room, huge improvement!! The water, coffee, and tea, are also a bonus. All the people I came in contact with were very friendly and professional.

Superb service !!

Awesome service

Henry was able to answer all of my questions and made sure that I was comfortable with my purchase

This was the best experience I have ever had buying a car. Tina was the best! Everyone was willing to work with us to get the job done. 😊

Mark Stallard my service advisor is awesome & Tommy the GM Certified technician always takes great care of my vehicle .

We had our truck at your collision center. Everyone there was super friendly and professional. Frank, our representative went over the top to be sure everything was perfect. We also had our truck detailed while it was there and I have to say it looks better than brand new. I think it was Ryan that did the detail work and he is fantastic! So much so, that I scheduled my car to be detailed next week. We appreciate the outstanding customer service and will definitely recommend you to everyone looking for this type of service.