606 Reviews Found
Confirmed Service Customer
The technicians were very helpful and friendly. Even though I made the appointment online it was not in their system, but they got my car taken care of right away. The online system could use some work. It is very handy making the appointment online, but as I said, it was not routed to the service department so in future I will need to call for service.
Andrew S.
HURON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pat O'Brien Chevrolet! We look forward to your next visit! Take care!
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Confirmed Service Customer
My experience at dealership is always good
Linda B.
N RIDGEVILLE
Business Response
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
The Service Department was very polite and got my car in and done in a timely matter.
Jessica F.
AMHERST
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thanks for your feedback, and have a wonderful day!
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Confirmed Service Customer
Always a great experience there! Mark and the guys in the service department do a great job every time I go there
Joseph W.
VERMILION
Business Response
Thank you for choosing Pat O'Brien Chevrolet as your first choice for all your automotive needs! We look forward to your next visit! Take care!
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Confirmed Service Customer
Friendly but yet professional and work completed in a short period
John J.
NORTH OLMSTED
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Pat O'Brien Chevrolet
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Confirmed Service Customer
As always a great experience from all, and it is apparent That it comes easy for every one Involved. Russ&Jerry
Russell L.
VERMILION
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Pat O'Brien Chevrolet. Thanks again for the recommendation, and have an amazing day!
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Confirmed Sales Customer
Chuck was great to work with, very personable, knowledgeable and created a no pressure environment
John D.
AVON
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
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Confirmed Service Customer
Pat O'Brien's dealership in Vermilion treats it's customers like family. Thank you.
Roger G.
COLLINS
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Pat O'Brien Chevrolet. Thank you for the great review!
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Confirmed Sales Customer
Both the sales person Katie and Joe Doering were very accommodating and pleasant to do business with.
Kathleen D.
WAKEMAN
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future!
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Business Response
Hi, thank you so much for the positive review! We look forward to your next visit! Take care!
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Confirmed Sales Customer
The staff at the dealership are always great to work with. They go above and beyond to always make sure we are taking care without any hassle.
Ian M.
VERMILION
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pat O'Brien Chevrolet. Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
The only problem is the surveys are too demanding but we don't want to let down our local dealer by not filling them out.
Patricia W.
MARBLEHEAD
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Pat O'Brien Chevrolet! Thank you, and have a fantastic day!
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Confirmed Service Customer
I had scheduled my normal oil change, tire rotation, and other normal checks. In that time the service advisor shared with me (and showed me) that my interior cabin air filter was black and needed replacment. Since it is my wife's car and she deals with allergy issues, it was nice to take care of the problem on the same visit. The wait area is neat, clean, the other stay are very professional. A real nice touch was the admin. professional who processed my paperwork and payment topping by receipt with a Christmas Hershey Kiss!
Michael P.
SANDUSKY
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Confirmed Service Customer
I still think your service department is outstanding...On the down side, I thought 2+ hrs was a bit long for an oil change, replace air filter, and 50K check up. In addition, I ask that the tire rotation not be done, as I do that every 14K and that got throw-in somehow.
William B.
PORT CLINTON
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Confirmed Service Customer
SERVICE DEPT. WAS GREAT TO WORK WITH. THEIR EFFORT TO TRY TO FIGURE OUT THE SILVERADO SHAKE VIBRATION PROBLEM BETWEEN 50 TO 80 MPH. STILL NOT FIXED.... THEIR HANDS ARE TIED BECAUSE GM WILL NOT VERIFY OR COME UP WITH A PERMANENT FIX FOR THE PROBLEM......
Art S.
VERMILION
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Confirmed Service Customer
Amazing experience! We love Mark he always goes above and beyond for us!
Katherine K.
VERMILION
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Confirmed Service Customer
The sales and service personnel are friendly and knowledgeable.
Walter K.
WESTLAKE
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At Vermilion - Pat O'Brien Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.