I arrived a half hour early and was taken right in, I sat down in the waiting room and instantly got a text from someone named Megan and it said I will keep you informed on the progress of your oil change and never heard from her again until they were ready to wash it. After almost 2.5 hours later she came and told me my car was done now mind you the whole backend was not washed. I asked her for some assistance because I messed up my seat and mirror memory. She tried to help me with it but couldn't get. So I said I have been here long enough and just wanted to go. I asked why it took so long and she said there were only 4 techs. Whatever that is supposed to mean.
I was greeted right away at the service dept. and checked in less then ten minutes. Received a call when service was complete and had no wait when picking up the car. The service was done at no charge and the service representative was very professional and friendly. I will return for future auto needs.
We're happy to hear it, Timothy D Gallion! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
This was a routine service of oil change, tire rotation, and safety check. I had the car back in only approximately 45 minutes. The only negative thing was a less than good car wash. The roof was not touched.
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