858 Reviews Found
Business Response
Hello, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Awesome customer service, everyone is so friendly.
Kirsten T.
VERMILION
Business Response
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Sales Customer
Extremely pleasant experience. Everyone there was very helpful
Matthew M.
AVON LAKE
Business Response
Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Was advised that I needed and was quoted a repair for a radiator hose AND a radiator replacement. Only required a hose replacement. A very poor experience. Nothing is more important than trust and authenticity!!
Scott G.
HURON
Business Response
Hi there, we regret your most recent visit with us was not up to the standards we strive for. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (888) 392-1095 so we can work towards a solution. Thank you and have a great day.
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Confirmed Sales Customer
My vehicle purchase is a Company car - all of our purchases are run through our Fleet management vendor ARI. They worked directly with Dale Gregory who was spot on with his communication with me to keep me updated with the progress of the purchase. Very professional and friendly service from Dale! Once Dale notified me the purchase was final he was able to hold the vehicle for me until I returned from an out of town work trip. I received a call from Chuck Thomas at the Dealership to ask what was a good time to pick the vehicle up so he could have it ready and would have time to spend with me to show me all the features of the vehicle. Chuck was great! Great experience working with Dale and I love the truck!! I've already shared with Friends they need to go to Pat Obrien in Vermillion, Ohio to get their next car!
Valued A.
MT. LAUREL
Business Response
Hi, we really appreciate your positive review! If you're ever in need of more help, please let us know!
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Confirmed Sales Customer
Staff was great. Definately would buy from the dealership again.
Kevin M.
BERLIN HTS
Business Response
Hi, we really appreciate your positive review! If you're ever in need of more help, please let us know!
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Business Response
Hello, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
My experience is always 10 star. I would not go anywhere else for my oil change. Your staff is the best that I’ve ever encountered at a dealership.
Diane J.
VERMILION
Business Response
Hello, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Everyone is courteous, prompt on the appointments, answers any questions and explains them if needed, just completely satisfied the service.
Evelyn H.
LORAIN
Business Response
Hi there, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Mark Stallard did a great job , got my new tires at a great price & Tommy (GM Certified tech.) took great care of my vehicle ...
Charles T.
VERMILION
Business Response
Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.
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Confirmed Service Customer
My experience was and is always very outstanding. The employees in the service department are very courteous and professional and definitely have excellent customer service qualities. They always go out of the way to make me feel like family.
Karen B.
VERMILION
Business Response
Hello, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Great communication throughout the buying process. Service department went above and beyond to deliver the vehicle the same day that it arrived completely serviced and with a great explanation of the vehicle systems and features. Would recommend to others.
Valued D.
PUT IN BAY
Business Response
Hi, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Had a punctured tire , service got me right in, took great care of me as always !!! Thanks
Eugene S.
NORWALK
Business Response
Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everything was performed as expected. Truck ran beautiful for the east coast trip. Steering, noise elimination, tire replacement, balance all was great. Only thing I could knock you on was contact. I had to make the call to get any information. I was told I would have some information on that Thursday, but didn't learn anything until I called Friday, just an hour or so before closing. I realize it's a toll call, but c'mon.
Richard S.
HURON
Business Response
Hello, we really appreciate your feedback! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I don't have any issues with dealership, but I would like to know why GM cannot find the issue with the check engine light coming on. My car in new. I have only had it for a year and the check engine light has come on 7 times. They have gone thru all the recommended steps from GM and yet, it still keeps coming on. When are you going to correct this problem?
Bridgette R.
LORAIN
Business Response
Hi there, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
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Confirmed Service Customer
Service was fast, efficient and as always, friendly and courteous.
Donald K.
VERMILION
Business Response
Hi, thank you for the high star rating! We sincerely value your business and look forward to your next visit!
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At Vermilion - Pat O'Brien Chevrolet, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Chevrolet reviews to see what our customers are saying about us.