Customer Reviews

Made an appointment on line. Called the day before and was told did not have an appointment. Rescheduled for the following Monday. Had no issues other than waiting a little while for someone to recognize I was there and helped me. Service writer wrote me up but confused of a transmission shutter experience I was having. I informed him that I wanted it noted on the repair order and would bring it back at a later date for a test drive and diagnosis. I explained already had the trans fluid flush and still experiencing shutter. I also noticed as I entered the dealership service and waiting area including the showroom Not one person greeted me or said good morning. Not a very friendly atmosphere. I���m thinking because of the COVID-19 everyone is stressed and maybe having a bad Monday morning.

Was ok.

Excellent, my car broke down that day and Leskow was able to get me a brand new ride that was perfect. No sales pressure just genuine wanting to help people find the best vehicle for them

Had my oil changed and tires rotated. I���ve been a customer of Westlake shop for years but will now take all my business to the Vermillion shop. Great company!

Great customer service

I was treated as like they wanted my business. That was a nice change.

Have had nothing but good experiences at this time.

The service department is always good about full disclosure and transparency on what our vehicle needs. At the same time, we feel that we are in control to make decisions on the repairs made. And the group is really friendly.

Crystal, hands down, was the best sales person I have ever worked with to buy a car. She took her time. She encouraged me to test drive all the cars I was interested in; even though I was only interested in the Equinox. I had come alone and she sat with me during the time I was there. Buying a car was a pleasant experience with Crystal. She followed up with a phone call. I will NEVER go to another dealership. Customer for life.

Service department very friendly, and helpful.

Josh Jones was excellent

I had mud flaps put on my truck. They were put on at cost. The reason is because my truck was throwing stones at my truck as a results the stones were beating up my truck and trailer. They spot painted my truck. They did not replace the tail light on my truck which was broken by the stones. I thank it was great what they did do but I feel they should replace the tail light too.

Everyone was courteous and professional. Work was done quickly and they even washed my car. I highly recommend Pat O���Brien To anyone buying a car where service is important.

I was completely satisfied with Justin my salesman as well as general management and the finance staff in helping me purchase my truck! The only bad thing I have to comment on is the servicing/detailing staff did not thoroughly clean the truck inside and out properly the first time...I had to request them to wash and clean the truck before I left with the truck.

Both my wife and I needed service and we made an appointant and on arrival our cars were "Immediately" taken into the shop. Serrvice wrighters were on top of of everything and one repair was no charge and the second was less than expected ! Thank everyone !

Have been going there for service on my previous vehicle for years and couldn���t be more satisfied. Mark Stallard is a top notch service manager. Just purchased a new Silverado off Jay Mayer and he took excellent care of me.

Super service and great employees. Service department is super.

My experience was great! Tina and Shawn were very helpful and more than willing to help me which was very nice.

Everything would have been fine if i didn't drive it home and find a green puddle under truck the next morning. Got compressor fixed fairly but the wiper motor was not supposed to go out as soon as i left dealership. Wow.

I appreciate that the waiting area is clean. The seating was such, that I could comfortably sit and wait for my car. The smile on the cashier and service people���s faces made me feel welcome there.